MP4 Videos

Magda · Post by **Magda** » Thu Jun 02, 2016 10:01 am

Hi,
Is there a plugin for MP4 videos? Get error message 'callmethod: media_003_video ticktime undefined. This plugin is not supported.

max · Post by **max** » Mon Jun 06, 2016 9:39 am

Hi,

you don't need a plugin. Also, can you explain where you tried to upload your file? Did you upload it in Learning Object Management?
Was it inside an html page or as a file?

That said, you need to allow the .mp4 extension under administration>main>configuration>settings>advanced>file upload whitelist (or "permitted file extensions", if it's not there.

Magda · Post by **Magda** » Mon Jun 06, 2016 11:34 am

Hi Max
Thank you for the feedback. It was the File Upload under Learning Object Management. Was able to resolve this with a setting on the database side.

canelli · Post by **canelli** » Wed Jun 08, 2016 6:43 pm

hi magda
can you share with the community your solution ?

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MP4 Videos

MP4 Videos

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