Create group with "_ " not possible

[docebo-fugitive]

Hi

I have a really weird situation here...

I have moved the customers LMS to a new server. Since then I can not create a group containing an underline "_". When trying to save I get the error message attached:

My customers format of naming the group should look like this YY_WW_CourseLevel. When I use other special characters like "-" or "." I can create new groups....

What could be the possibility for that behavior?


Dcoebo Version 4.0.4

MySQL information
MySQL version: 5.1.66-0ubuntu0.10.04.3
Sql mode: ""
Mysql Encoding: utf8
Mysql Collation: utf8_general_ci

Info about PHP
PHP version: 5.3.2-1ubuntu4.18
"safe_mode" configuration: Off
Configuration of "register_global": Off
Configuration of "magic_quotes_gpc": Off
Configuration of "upload_max_filesize": 128M
Configuration of "post_max_size": 8M
Configuration of "max_execution_time": 60s
LDAP: Off Consider this parameter only if you need to authenticate through LDAP
Configuration of "allow_url_include": Off

[alberto]

Ok, I've never seen this
Did you check the server error log to see if it gives some more info on the error?

In any case, think of upgrading to 405...

[docebo-fugitive]

I've checked the server log. What I can see quite often is following text. Today 13:34 - 13:36h was the time when I tried to simulate the error.

Meanwhile I will upgrade to 4.0.5

Any help appreciated - I am not a PHP guru

Code: Select all

[Tue Jan 22 06:51:59 2013] [warn] [client 160.44.248.164] mod_fcgid: stderr: PHP Fatal error:  require_once(): Failed opening required '/var/www/vhosts/lms-server.net/01_tchl/doceboLms/lib/../class.module/' (include_path='.:') in /var/www/vhosts/lms-server.net/01_tchl/doceboLms/lib/lib.module.php on line 80, referer: http://trumpf.lms-server.net/doceboLms/index.php?modname=storage&op=display&organization_createLOSel=1
[Wed Jan 23 13:34:20 2013] [error] [client 160.44.248.164] File does not exist: /var/www/vhosts/lms-server.net/01_tchl/addons/tiny_mce/plugin, referer: http://trumpf.lms-server.net/doceboLms/index.php?modname=storage&op=display&organization_createLOSel=1
[Wed Jan 23 13:36:31 2013] [error] [client 160.44.248.164] File does not exist: /var/www/vhosts/lms-server.net/01_tchl/addons/tiny_mce/plugin, referer: http://trumpf.lms-server.net/doceboLms/index.php?modname=storage&op=display
[Wed Jan 23 14:33:48 2013] [error] [client 92.106.188.86] File does not exist: /var/www/vhosts/trumpf.lms-server.net/statistics/webstat/general.css, referer: https://trumpf.lms-server.net/plesk-stat/webstat/nav.html

[Simbiosi]

are you sure you have not deleted any folder ? Or disalbe some plugin?

I see your log here "

Code: Select all

  File does not exist: /var/www/vhosts/lms-server.net/01_tchl/addons/tiny_mce/plugin "

[docebo-fugitive]

File/folder is existing. Changed the chmod settings to 777. I can create a group called 00_00_00 now.

But I still can not create a group called 12_W48_L2. The customer once had this group on the old server and then deleted it. Now it can not be crated any more.

I work with OSX and Safari and Chrome, customer works with Win7 and IE8