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Admin profile is unable to see users
Posted: Tue Nov 17, 2020 3:53 pm
by YunHdz
We currently have 11 Admin in our account and one of them is not able to some users. In specific last users added to the system. They have disappeared from the organization chart.
Re: Admin profile is unable to see users
Posted: Tue Nov 17, 2020 4:06 pm
by max
Did you assign your admin a specific folder or only specific users?
If you assigned him a folder (node) I guess the last users have not been added to the folder managed by that admin
Re: Admin profile is unable to see users
Posted: Mon Nov 30, 2020 12:52 pm
by YunHdz
No, the Admin profile does not have assigned any specific folder. It has "all access".
Re: Admin profile is unable to see users
Posted: Mon Dec 14, 2020 7:58 pm
by alberto
What is "All Access"? You can just assign specific users or either orgchart nodes, or groups, or roles.
Make sure you are usign orgchart assignment:
https://docs.formalms.org/reference-gui ... sign_users