Discover how TEXA EDU has enhanced training thanks to Forma, tailoring it to its needs and optimizing quality and costs.
TEXA is a leading company in vehicle diagnostics, with a strong international presence. The TEXA EDU division focuses on training automotive repair professionals, offering specialized courses to enhance their technical skills. This program is specifically designed to facilitate the transition to mechatronics through dedicated modules and advanced diagnostic tools. Its hands-on approach and use of simulators make learning more effective, a method that was recognized with the 'Excellence Trophy' in 2009.
TEXA Platform Today:
The TEXA EDU program, with over 24,000 registered users and more than 800 courses, has been active since 2018 and trains various types of users:
- Auto and motorcycle workshop technicians from their clients and dealers
- Dealers worldwide
- After-sales professionals
- TEXA branches worldwide
- Technicians of direct clients in the auto and motorcycle sectors
Numbers and figures:
| 2979 | Trained mechanics |
| 60 | Academies in Italy |
| 478 | Training hours in 2023 |
The Challenge:
Before adopting the Forma Cloud platform, TEXA EDU faced significant challenges in managing and delivering training content using an internally developed tool. The need for constant updates and the difficulty in tracking student progress were among the main obstacles.
Key Challenges:
- Need for a flexible and customizable platform.
- Cost containment compared to more well-known competitors.
- Improvement in training content management and delivery.
- Integration with company applications.
Goals:
- Reduce operational costs and enhance training effectiveness.
- Implement an efficient and scalable e-learning solution for training and certifying mechanics authorized to use TEXA tools.
- Customize the platform to meet the specific needs of TEXA EDU and its various user groups
Implementation Process:
TEXA EDU chose an LMS developed by a smaller Italian company, allowing for greater customization and lower costs compared to more well-known competitors.
The LMS implementation was carried out in multiple phases, starting with the initial setup, followed by staff training, and culminating in full platform operation.
The adoption of the LMS significantly improved the quality and efficiency of TEXA EDU’s training programs.
Employees appreciated the platform’s ease of use and the ability to access training content anytime.
Features used:
- Centralized management of training content.
- Student progress tracking.
- Hybrid use for e-learning courses, classroom training organization, and video conferencing courses with Zoom integration.
- Integration with company APIs for reporting and Business Intelligence.
Integrations & Customizations:
- Zoom integration for live training sessions.
- Custom Global Calendar feature for classroom course scheduling.
- Doko plugin for generating attendance sheets.
Results:
The introduction of Forma has led to significant improvements in key business metrics for the training division:
- 16% reduction in training-related operational costs.
- 31% increase in course completion rate.
Conclusion
The LMS has enabled TEXA EDU to maintain a high level of technical training for automotive repair professionals, enhancing their skills and expertise.
The experience with Forma Farm and Elearnit has highlighted the importance of a flexible and customizable platform to meet specific training needs. Choosing an Italian provider allowed for cost containment and a tailored solution.
The adoption of Forma Cloud has been a crucial step for TEXA EDU, improving training quality and optimizing operational costs.
TEXA EDU plans to expand the use of Forma Farm and Elearnit to other departments, add new training content, and explore advanced features to further enhance its training offering.
